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Homelab/Troubleshooting/Jellyfin can't scan movies folder.md
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Homelab/Troubleshooting/Jellyfin can't scan movies folder.md
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---
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type: problem
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---
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# Problem
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When I try to scan the /movies library, it fails with this in the log :
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```
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[13:43:24] [ERR] [50] MediaBrowser.Controller.Entities.BaseItem: Error retrieving children folder
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System.IO.FileNotFoundException: Can't find item path.
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File name: '/movies/Pok<6F>mon.Detective.Pikachu.2019.720p.BluRay.x264-[YTS.LT].mp4'
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at Emby.Server.Implementations.Library.ResolverHelper.SetInitialItemValues(BaseItem item, Folder parent, ILibraryManager libraryManager, IDirectoryService directoryService)
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at Emby.Server.Implementations.Library.LibraryManager.ResolvePaths(IEnumerable`1 files, IDirectoryService directoryService, Folder parent, LibraryOptions libraryOptions, String collectionType, IItemResolver[] resolvers)
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at Emby.Server.Implementations.Library.LibraryManager.ResolvePaths(IEnumerable`1 files, IDirectoryService directoryService, Folder parent, LibraryOptions libraryOptions, String collectionType)
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at MediaBrowser.Controller.Entities.Folder.ValidateChildrenInternal2(IProgress`1 progress, Boolean recursive, Boolean refreshChildMetadata, MetadataRefreshOptions refreshOptions, IDirectoryService directoryService, CancellationToken cancellationToken)
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```
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The pokemon movie does not exist anymore.
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# What I tried
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## Deleting the movie
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But I cant find it. Maybe it's in the db but not in the files ?
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A link said a refresh should correct this issue. Maybe it doesn't because there a "é" in the name ?
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## Recreating a fresh install of jellyfin
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I created jellyfin2
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Same problem. So should not be a db issue, i guess. Where is it getting the pokemon idea from ?
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# Solution
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created empty text files with the exact name found in the logs so it could go though the import process. I cannot delete the movies from jellyfin though, or else it breaks again.
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