---
type: problem
---

# Problem
When I try to scan the /movies library, it fails with this in the log :

```
[13:43:24] [ERR] [50] MediaBrowser.Controller.Entities.BaseItem: Error retrieving children folder
System.IO.FileNotFoundException: Can't find item path.
File name: '/movies/Pok�mon.Detective.Pikachu.2019.720p.BluRay.x264-[YTS.LT].mp4'
   at Emby.Server.Implementations.Library.ResolverHelper.SetInitialItemValues(BaseItem item, Folder parent, ILibraryManager libraryManager, IDirectoryService directoryService)
   at Emby.Server.Implementations.Library.LibraryManager.ResolvePaths(IEnumerable`1 files, IDirectoryService directoryService, Folder parent, LibraryOptions libraryOptions, String collectionType, IItemResolver[] resolvers)
   at Emby.Server.Implementations.Library.LibraryManager.ResolvePaths(IEnumerable`1 files, IDirectoryService directoryService, Folder parent, LibraryOptions libraryOptions, String collectionType)
   at MediaBrowser.Controller.Entities.Folder.ValidateChildrenInternal2(IProgress`1 progress, Boolean recursive, Boolean refreshChildMetadata, MetadataRefreshOptions refreshOptions, IDirectoryService directoryService, CancellationToken cancellationToken)
```

The pokemon movie does not exist anymore.


# What I tried

## Deleting the movie

But I cant find it. Maybe it's in the db but not in the files ? 
A link said a refresh should correct this issue. Maybe it doesn't because there a "é" in the name ?

## Recreating a fresh install of jellyfin
I created jellyfin2

Same problem. So should not be a db issue, i guess. Where is it getting the pokemon idea from ?



# Solution
 created empty text files with the exact name found in the logs so it could go though the import process. I cannot delete the movies from jellyfin though, or else it breaks again.